FAQ

Frequently Asked Questions


 

Q: Are all products usable?
A: Of course. We always test it before upload to the website.

Q: I don't see the product I'm looking for here. Can you update it?
A: Of course. Please request the product you want here.

Q: I see the product is an old version. How can I download the latest version?
A: Don't worry. We always update the new version as soon as possible, or you can come here to request us to update immediately.

Q: Why should I buy your product at the same price as the publisher?
A: No. You don't need/shouldn't buy each product. Just sign up for our membership and you can download the product for free. The trial member price is only $1.99. You can download any products you want!

Q: Are products downloaded from MeDown safe? Will there ever be times when I can't use or install them?
A: You can absolutely check for viruses or trojans again after download. We fully check the entire product and test it before upload. You can rest assured to use it!

Q: Where can I buy a voucher?
A: To purchase a recharge voucher click here

Q: Can you guide me through the installation?
A: Why not? Contact me now. I will support you until you can install and use it.

Q: I downloaded your product before, but why can't I find it on the website now?
A: We may have discontinued the product. You can contact us for more details on the product you are looking for.

Q: Why can't I log in to my account to continue downloading products?
A: Typically, your account is deleted due to payment fraud or a payment hold. Please contact us for assistance.

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